Employee Relations Officer
About SPARK Schools
SPARK Schools is a social impact disruptor and is leading change in the education space through its network of affordable private schools. The SPARK Schools network provide transformational education innovation through Africa’s first blended learning model, which elevates student achievement and provides the tools teachers need to serve their students effectively.
The blended learning model, which combines classroom teaching and online instruction, allows teachers to anticipate student needs and equips schools to provide personalized education at an affordable cost. SPARK Schools is pioneering this transformative education model to ensure the accessibility of university and careers for all.
SPARK Schools is a high growth, mission and values-driven entrepreneurial organisation, operating 20 primary schools and 1 high school and serving over 10,500 families. We are looking for dynamic people to join our team.
Reports To: Human Capital Manager
Purpose of Role
The SPARK Schools Employee Relations Officer drives student achievement in our network of schools by ensuring that all human resource matters are effectively managed at all levels of the organisation, so that staff can effectively serve our scholars. The SPARK Schools Employee Relations Officer is the custodian of human resource administration to ensure that staff are supported as “A-team players.”
The Employee Relations Officer ensures administrative compliance and provides advice and support to line managers and ensures that they have accurate and timely information in order to make effective decisions to ensure the network operates efficiently.
- This role takes responsibility for a specialist area (Employee Relations) within the Human Capital team
- Provision of Labour Relations / Employee Relations support / initiatives & interventions,
- Promote and maintain sound employer and employee relations in line with statutory requirements and best practice
- Facilitate the management of discipline, grievances, incapacity and dispute resolution
- Capacity building of line management and employees on employee / labour relations and legislation
- Ensure, monitor and verify compliance with labour law
- Interfaces with the Human Capital team i.e. Human Capital Admin, Recruitment, Training and Development
- Interfaces with schools, operations, regional and line management
- Leads investigations and / or provides guidance to schools, operations, regional and line management
- Prepares all IR related documents (warnings, hearing notices, grievance meetings)
- Takes responsibility that all documentation is in place and holds up to legal scrutiny
- Analyse disciplinary trends and report
- Ensure that discipline is applied correctly and consistently across the divisions
- Responsible for using standard tools, processes and guidelines to research/investigate concerns, to identify policy violations and evaluate findings to ensure appropriate actions are consistently administered.
- Assess and mitigate the risks on all disciplinary, grievance and labour dispute matters
- Performance management - Review to determine if suitable, reasonable, measurable and actionable.
- Interface with Department of Employment and Labour inspectors and handle inspections
- Escalate matters of concern as necessary to ensure that the interest of the company is protected
- Identify Employee Relations training needs of staff
- Develop and facilitate training related to Employee Relations policies
- Prepare training manuals and facilitate training relating to Employee Relations training
- Monitor and track Employee Relations statistics, provide analysis to HC and provide recommendations on process improvements
- Ensure IR Database is maintained
- Maintains register of PIP in progress
- Weekly and monthly reporting
- Use a broad range of tools and techniques to extract insights from current trends in business area.
- Analyse disciplinary trends and report
The ideal candidate will possess the following qualifications:
- Degree in Human Resources / Industrial Psychology or related field
- 5 years HC experience of which at least three years must be IR related
- Subject matter knowledge (policies, labour legislation, compliance, EE and Skills Development)
- Clear criminal record
- Multiple languages advantageous
- Travelling requirements: Must be able and willing to travel to different sites (must have a reliable vehicle)
Compensation: Commensurate with experience.
Position Type: Full Time
Location: Rosebank, travel between primary location, JHB and JHB West area
Closing date - 18 September 2019
SPARK Schools may expire the posting of this advertisement at their own discretion.
Kindly note that should you have not heard from us within two weeks of the closing date please consider your application unsuccessful.